Operations Staff

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Operations Staff Keeping your development personnel productive and happy with a checkin system requires constant monitoring of the process. The key to the success of the SNAP system is constant monitoring, or babysitting. Nothing upsets a development team more than a system that does not work and no one available or with the resources available to fix it. Don't try to run the SNAP system unattended. You need properly trained people to debug and own any problems with the system. This is usually someone from the build team, but it does not have to be. If you can make your build and testing processes highly reliable, you might find that you can go extended periods without close supervision. Either way, you need resources assigned to attending and maintaining the system. It is worth noting here that without knowing the details of your lab process, you will not be able to properly manage a SNAP system. In other words, if your IT department owns all the hardware or you do not have a properly equipped lab, it will be difficult to manage a SNAP system because you will not have direct access to the machines or be able to modify the hardware configuration if needed.

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